Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.You will be transferred to Worldpay to to pay by credit or debit cards.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will be happy to refund you once the goods are returned in their original packaging and unused. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery is free for UK customers on standard Royal Mail package delivery basis which does not guarantee next day delivery but usually arrives next morning.Next day courier service is available at an additional cost. All other charges are calculated on a per-product basis to the destination given. European Delivery charges are £20, US and rest of World charges are £30. Delivery will normally take 3-5 days. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.